Refund and Returns Policy
CEDEAR PRIME HUB LTD
At CEDEAR PRIME HUB LTD, we aim to provide high-quality digital services, learning resources, and technology tools. This Return & Refund Policy explains the conditions under which refunds, cancellations, or returns may be granted.
By using our platform, you agree to this policy.
1. Nature of Our Services
CEDEAR PRIME HUB LTD provides digital products and services, including but not limited to:
Online courses and educational content
Skill exchange and marketplace services
Social learning and networking features
Subscription-based plans
No-code WordPress development tools
Software licenses, plugins, and digital access
Due to the digital and non-tangible nature of our offerings, returns are limited.
2. Digital Products & Courses
a. Course Purchases
Once a course is purchased and access is granted, all sales are final.
Refunds are not provided for completed, downloaded, or accessed courses.
If a course is proven to be defective, inaccessible, or significantly different from its description, a refund may be considered at our discretion.
b. User-Created Courses
CEDEAR PRIME HUB LTD is not responsible for the content quality of third-party instructors.
Refund eligibility for third-party courses is determined on a case-by-case basis.
3. Subscriptions & Membership Plans
Subscription fees are billed in advance (monthly, yearly, or as stated).
You may cancel your subscription at any time.
Cancellation stops future billing only; previously paid fees are non-refundable.
No refunds are issued for unused time, features, or partial billing periods.
4. Software, Plugins & Licenses
License keys are generated immediately after payment.
Once a license is issued or activated, no refunds will be provided.
If the software fails to function due to a verified technical fault caused by CEDEAR PRIME HUB LTD, we will:
Attempt to fix the issue, or
Offer an alternative solution, or
Provide a refund at our discretion if the issue cannot be resolved.
5. Skill Exchange & Marketplace Transactions
Payments made for services between users (skills, consulting, or digital services) are non-refundable once the service has begun.
CEDEAR PRIME HUB LTD acts as a platform and is not liable for disputes between users.
We may assist in dispute resolution but do not guarantee refunds.
6. Free Trials & Promotions
Free trials (if available) allow users to test features before payment.
Once a free trial ends and payment is processed, refunds are not available.
Promotional or discounted purchases are non-refundable.
7. Chargebacks & Payment Disputes
Unauthorized chargebacks without contacting support first may result in:
Account suspension or termination
Revocation of licenses and access
We encourage users to contact us directly to resolve issues before initiating disputes.
8. Exceptions & Refund Requests
Refunds may be considered only if:
Duplicate payments occurred
Technical errors prevented access and could not be resolved
A service was charged but never delivered
All refund requests must be submitted within 7 days of purchase.
9. How to Request a Refund
To request a refund (where applicable), contact us with:
Full name
Registered email address
Transaction ID or receipt
Reason for request
Contact:
Email: Cedartech82@gmail.com
Website: https://chasericeconcert.com/
10. Policy Updates
We reserve the right to modify this Return & Refund Policy at any time.
Changes will be posted on this page with an updated date.
11. Acceptance of This Policy
By purchasing or using any service on CEDEAR PRIME HUB LTD, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.